I followed @Kazlab208's advice and Fangamer replied back with a tracking number within about an hour! I suggest going that route. Who knows if it is a glitch or we are just further down on the queue, but I can't wait to finally get my items five and a half years after paying for them.@24Nathan
...It's just you and me now :-D
Nope, Haven't had a dispatch notice for mine yet either lol@24Nathan
...It's just you and me now :-D
If it's via the "Help" option at the bottom I just used that now. I couldn't see a messaging system otherwise, just the email option. I'll see what happens.I followed @Kazlab208's advice and Fangamer replied back with a tracking number within about an hour! I suggest going that route. Who knows if it is a glitch or we are just further down on the queue, but I can't wait to finally get my items five and a half years after paying for them.
Glad you got it figured out! Whatever is happening, it surely isn't good for us still waiting!Nope, Haven't had a dispatch notice for mine yet either lol
If it's via the "Help" option at the bottom I just used that now. I couldn't see a messaging system otherwise, just the email option. I'll see what happens.
Edit: @Kazlab208 @24Nathan Good shout! They've just sent out my remaining rewards now... I wonder if they are having difficulties tracking what has gone out and what hasn't...
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How long did it take you to get yours after your dispatch email arrived?I got mine in the UK today!
It's delivered by Royal Mail. I got a dispatch email from Fangamer a couple of weeks back, got a text from Royal Mail last week advising a package is being shipped to me from the Netherlands. I got a text on Monday advising it had arrived in the UK and had cleared customs. Then it arrived today.How long did it take you to get yours after your dispatch email arrived?
And was it delivered by Royal Mail or another courier do you know?
Ah, thanks!It's delivered by Royal Mail. I got a dispatch email from Fangamer a couple of weeks back, got a text from Royal Mail last week advising a package is being shipped to me from the Netherlands. I got a text on Monday advising it had arrived in the UK and had cleared customs. Then it arrived today.
Yeah, that's right, I should have mentioned that. It came from America from a company called RR Donnelley, but it arrived via the Netherlands. It started in America and then the tracking code was updated to a normal European format once it reached the Netherlands.Ah, thanks!
I wasn't sure who was delivering them in the UK as mine is being shipped from (I think) America by a company called RR Donnelley.
Hopefully mine arrive before Xmas!
That's great info, thank you!Yeah, that's right, I should have mentioned that. It came from America from a company called RR Donnelley, but it arrived via the Netherlands. It started in America and then the tracking code was updated to a normal European format once it reached the Netherlands.