Kyo_JP
Today is a Diamond
- Joined
- Jul 28, 2018
- Location
- Madrid, Spain
- Favourite title
- Shenmue
- Currently playing
- Virtua Fighter 5 Ultimate Showdown
- PSN
- ElBidimensional
This is the thread for reporting bugs and issues found by the community. Please take in consideration that since a Day 1 patch is expected to be released we have to start posting problems after the update is installed. If the patch is not available on Day 1 bugs of the current version can be posted always informing that it has been found in the pre patched version.
I have been working in the QA business since 2013, currently testing apps but worked on game testing until end 2017, I have worked during 4 seasons at EA Certification checking that titles complied with Microsoft, Sony, Nintendo and PC publisher requirements. Also I have worked for one year as a Technical Game Analyst at Gameloft, testing but also assigning categories and what time should fixes bugs to the dev team. And some months on King testing mobile games. I am here to bring my experience to try to help Shenmue I & II to be at their best and to help Sega and D3T to understand what we have found in an efficient and easy manner.
There is one critical point when reporting issues in the QA business, you have to give concrete explanations and be as clear as possible, just think that the people reading the issue does not nothing about and how to find it and determine what is causing it and how to fix it.
Critical information present when reporting bugs:
Current Version:
PS4: 1.0.1
Xbox One: 1.0.3
Steam: 1.03 (previous 1.02)
Title: What is happening. Short clear description
Platform: In which platform does it happens. Cross information between platforms to determine is a hardware specific issue or it happens in all of them (when possible)
Title Version: The game version where the issue were found. Read updated info above. This is one of the most important points for the team to check if they know it already or if it is a new one.
Category: What feature is affected by the issue. Functionality, settings, audio, video, gameplay, cutscene, save data, control.
Status: Is the issue occurring in the latest build of the game? If it is not fixed mark as Not Fixed (and version of the title if possible). When it is fixed update to Fixed (and version when it was fixed). UPDATE NEW STATUS ADDED: WNF for Will Not Fix when the reported behaviour is also present in the original Dreamcast or Xbox Version of the title. Also implementing Claim Fixed when the studio report a know behaviour as fixed, it will be in this status for two weeks and if nobody reports that is still present it will be closed as Fixed. If a Fixed behaviour is broken with a new update it will be classified as Reopen.
Priority: How severe is the impact of the bug in the user experience? Please understand that the final priority to fix or not a bug is up to SEGA/D3T, but in this case is a measure of how the user perceive it.
Reproduction Steps: How to get to reproduce the issue, this is critical for the game team to replicate it and determine what is causing it and how to fix it.
Observed Result: What is happening (similar to title)
Expected Result: What was suppose to happen instead of the bug.
BUG TEMPLATE EXAMPLE
Title: Bloom is automatically activated when the notebook is opened (What happen)
Platform: PS4/Xbox1/PC
Title Version: 1.X.X
Reproduction rate: X out of X tries (for example 5/10)
Category: Settings
Status: Not Fixed (update with future patch results)
Priority: Severe
Reproduction Steps:
1- Boot the title > Go to settings > Turn Bloom Effect off
2- Start a new game > Observe that the Bloom Effect is off
3- Open the notebook > Pause the Game > Go to Settings
Observed Result: Observe that the Bloom effect is turned on automatically
Expected Result: The settings selected by the user should no be changed by the title without asking.
PS4 Bug List
PS001 Little to no footstep sound (Not Fixed)
PS002 Blank air screen during kitchen flashback scene & during waking up of the 2nd day (Not Fixed)
PS003 Graphics clipping in Hazuki Residence (Not Fixed)
PS004 Drawer opening sound effects sometimes did not play (Not Fixed)
PS005 Ryo falling from sky down to earth after Pit Blow cutscene (Not Fixed)
PS006 Up not working on Excite QTE (Not Fixed)
PS007 Kelly and Pochi thumbnails are swapped in the collection menu (Not Fixed)
PS008 Glitches in both Iwao and Ryo's hands during the flashback seen about eating carrots (Not Fixed)
PS009 Pressing X on people names on the front of their house does nothing / Can't read Iwao's letter (Not Fixed)
PS010 Mysterious key not triggering unlock sequence (Not Fixed)
PS011 1st person bug (Not Fixed) (DUPLICATE)
PS013 Cutscenes in Hazuki Dojo lock to box with sword inside (Not Fixed) (Duplicate)
PS014 Ryo randomly attempts to quit playing Slots (Not Fixed)
PS015 Corrupted save on bed (Not Fixed)
PS016 QTE prompts don’t flash/blink & are now static (Not Fixed)
PS017 Swapped X and O buttons (Not Fixed)
PS018 Shenmue soft-locks on clear file save menu if the controller was auto-turned off (Not Fixed)
PS019 Ryo can't run (Not Fixed)
PS020 Sword in wall trigger event not firing (Not Fixed)
PS021 Video glitch helping old lady found house (Not Fixed)
PS022 Music and Audio (Fixed) (Disabling boost mode on PS4 Pro)
PS023 Fangmei's final goodbye scene and having done her birthday quest is not triggered (Not Fixed)
PS024 The "Nomad" Trophy doesn't pop if you have done the Fangmei's birthday quest (Not Fixed)
PS025 Hang-On Tape (Not Fixed) (DUPLICATE)
PS026 Nozomi Photo at harbor (Not Fixed)
PS027 No audio in Stage 4 of Space Harrier (Not Fixed)
PS028 Fork Lift Race Prizes (Not Fixed)
PS029 Nozomi Photo at harbor but bought into shenmue 2 via save (Not Fixed)
PS030 Arm Wrestling Music (Not Fixed)
PS031 Game crashes after first Heartbeats QTE (Not Fixed)
PS032 Game crashes after playing Space Harrier and leaving the arcade (Not Fixed)
PS033 Compass moves during cutscenes (Not Fixed)
PS034 Prophecy at end of Shenmue 1. No Voice over (Not Fixed)
PS035 Icon for X button stuck showing watch icon (Not Fixed)
PS036 Extra 'B' button prompt appears next to the real prompts on Excite QTE 2 game (RELATED TO PS006) (Not Fixed)
PS037 Moves advanced whilst training (Not Fixed)
PS038 Shenmue 2 Darts Broken (Not Fixed)
PS039 Hang-On screen size (Not Fixed)
PS040 Music bug before Heartbeats entrance QTE (Not Fixed)
PS041 I can’t seem to save/assign a favorite move to the left trigger (Fixed) (Assigning only works on Real Battles)
PS042 Shenmue 1 Cannot Exit Space Harrier in Arcade when Playing past Curfew (Not Fixed)
PS043 Fuku -San's confession cutscene not playing (Not Fixed)
PS044 Shenmue II crashes after cutscene in Dancing Dragon Bldg when you're chased by Dou Niu (Not Fixed) (Duplicated)
PS045 No button prompt for feeding kitty after selecting food (Not Fixed)
PS046 Weird sound after work (Not Fixed)
PS047 On Guizang's Swallow Dive tutorial, kick has no sound (Not Fixed)
PS049 When saving the game, no preview is generated (Always says "Creating new Game Save") (Not Fixed)
PS050 Shenmue 2 Chasing Wong QTE X/O Flashing back and forth /Shenmue 1 QTE arcade games X/O Flashing (Not Fixed)
PS051Bloom is automatically activated when the notebook is opened (Not Fixed)
PS052 Chai Cutscene - Warehouse #8 - Camera is fixed behind the wall next to Chai (Not Fixed)
PS053 Inconsistent subtitles about Yuan (He/She, Him/Her) (Not Fixed)
PS054
I have been working in the QA business since 2013, currently testing apps but worked on game testing until end 2017, I have worked during 4 seasons at EA Certification checking that titles complied with Microsoft, Sony, Nintendo and PC publisher requirements. Also I have worked for one year as a Technical Game Analyst at Gameloft, testing but also assigning categories and what time should fixes bugs to the dev team. And some months on King testing mobile games. I am here to bring my experience to try to help Shenmue I & II to be at their best and to help Sega and D3T to understand what we have found in an efficient and easy manner.
There is one critical point when reporting issues in the QA business, you have to give concrete explanations and be as clear as possible, just think that the people reading the issue does not nothing about and how to find it and determine what is causing it and how to fix it.
Critical information present when reporting bugs:
Current Version:
PS4: 1.0.1
Xbox One: 1.0.3
Steam: 1.03 (previous 1.02)
Title: What is happening. Short clear description
Platform: In which platform does it happens. Cross information between platforms to determine is a hardware specific issue or it happens in all of them (when possible)
Title Version: The game version where the issue were found. Read updated info above. This is one of the most important points for the team to check if they know it already or if it is a new one.
Category: What feature is affected by the issue. Functionality, settings, audio, video, gameplay, cutscene, save data, control.
Status: Is the issue occurring in the latest build of the game? If it is not fixed mark as Not Fixed (and version of the title if possible). When it is fixed update to Fixed (and version when it was fixed). UPDATE NEW STATUS ADDED: WNF for Will Not Fix when the reported behaviour is also present in the original Dreamcast or Xbox Version of the title. Also implementing Claim Fixed when the studio report a know behaviour as fixed, it will be in this status for two weeks and if nobody reports that is still present it will be closed as Fixed. If a Fixed behaviour is broken with a new update it will be classified as Reopen.
Priority: How severe is the impact of the bug in the user experience? Please understand that the final priority to fix or not a bug is up to SEGA/D3T, but in this case is a measure of how the user perceive it.
Reproduction Steps: How to get to reproduce the issue, this is critical for the game team to replicate it and determine what is causing it and how to fix it.
Observed Result: What is happening (similar to title)
Expected Result: What was suppose to happen instead of the bug.
BUG TEMPLATE EXAMPLE
Title: Bloom is automatically activated when the notebook is opened (What happen)
Platform: PS4/Xbox1/PC
Title Version: 1.X.X
Reproduction rate: X out of X tries (for example 5/10)
Category: Settings
Status: Not Fixed (update with future patch results)
Priority: Severe
Reproduction Steps:
1- Boot the title > Go to settings > Turn Bloom Effect off
2- Start a new game > Observe that the Bloom Effect is off
3- Open the notebook > Pause the Game > Go to Settings
Observed Result: Observe that the Bloom effect is turned on automatically
Expected Result: The settings selected by the user should no be changed by the title without asking.
PS4 Bug List
PS001 Little to no footstep sound (Not Fixed)
PS002 Blank air screen during kitchen flashback scene & during waking up of the 2nd day (Not Fixed)
PS003 Graphics clipping in Hazuki Residence (Not Fixed)
PS004 Drawer opening sound effects sometimes did not play (Not Fixed)
PS005 Ryo falling from sky down to earth after Pit Blow cutscene (Not Fixed)
PS006 Up not working on Excite QTE (Not Fixed)
PS007 Kelly and Pochi thumbnails are swapped in the collection menu (Not Fixed)
PS008 Glitches in both Iwao and Ryo's hands during the flashback seen about eating carrots (Not Fixed)
PS009 Pressing X on people names on the front of their house does nothing / Can't read Iwao's letter (Not Fixed)
PS010 Mysterious key not triggering unlock sequence (Not Fixed)
PS011 1st person bug (Not Fixed) (DUPLICATE)
PS013 Cutscenes in Hazuki Dojo lock to box with sword inside (Not Fixed) (Duplicate)
PS014 Ryo randomly attempts to quit playing Slots (Not Fixed)
PS015 Corrupted save on bed (Not Fixed)
PS016 QTE prompts don’t flash/blink & are now static (Not Fixed)
PS017 Swapped X and O buttons (Not Fixed)
PS018 Shenmue soft-locks on clear file save menu if the controller was auto-turned off (Not Fixed)
PS019 Ryo can't run (Not Fixed)
PS020 Sword in wall trigger event not firing (Not Fixed)
PS021 Video glitch helping old lady found house (Not Fixed)
PS022 Music and Audio (Fixed) (Disabling boost mode on PS4 Pro)
PS023 Fangmei's final goodbye scene and having done her birthday quest is not triggered (Not Fixed)
PS024 The "Nomad" Trophy doesn't pop if you have done the Fangmei's birthday quest (Not Fixed)
PS025 Hang-On Tape (Not Fixed) (DUPLICATE)
PS026 Nozomi Photo at harbor (Not Fixed)
PS027 No audio in Stage 4 of Space Harrier (Not Fixed)
PS028 Fork Lift Race Prizes (Not Fixed)
PS029 Nozomi Photo at harbor but bought into shenmue 2 via save (Not Fixed)
PS030 Arm Wrestling Music (Not Fixed)
PS031 Game crashes after first Heartbeats QTE (Not Fixed)
PS032 Game crashes after playing Space Harrier and leaving the arcade (Not Fixed)
PS033 Compass moves during cutscenes (Not Fixed)
PS034 Prophecy at end of Shenmue 1. No Voice over (Not Fixed)
PS035 Icon for X button stuck showing watch icon (Not Fixed)
PS036 Extra 'B' button prompt appears next to the real prompts on Excite QTE 2 game (RELATED TO PS006) (Not Fixed)
PS037 Moves advanced whilst training (Not Fixed)
PS038 Shenmue 2 Darts Broken (Not Fixed)
PS039 Hang-On screen size (Not Fixed)
PS040 Music bug before Heartbeats entrance QTE (Not Fixed)
PS041 I can’t seem to save/assign a favorite move to the left trigger (Fixed) (Assigning only works on Real Battles)
PS042 Shenmue 1 Cannot Exit Space Harrier in Arcade when Playing past Curfew (Not Fixed)
PS043 Fuku -San's confession cutscene not playing (Not Fixed)
PS044 Shenmue II crashes after cutscene in Dancing Dragon Bldg when you're chased by Dou Niu (Not Fixed) (Duplicated)
PS045 No button prompt for feeding kitty after selecting food (Not Fixed)
PS046 Weird sound after work (Not Fixed)
PS047 On Guizang's Swallow Dive tutorial, kick has no sound (Not Fixed)
PS049 When saving the game, no preview is generated (Always says "Creating new Game Save") (Not Fixed)
PS050 Shenmue 2 Chasing Wong QTE X/O Flashing back and forth /Shenmue 1 QTE arcade games X/O Flashing (Not Fixed)
PS051Bloom is automatically activated when the notebook is opened (Not Fixed)
PS052 Chai Cutscene - Warehouse #8 - Camera is fixed behind the wall next to Chai (Not Fixed)
PS053 Inconsistent subtitles about Yuan (He/She, Him/Her) (Not Fixed)
PS054