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Shenmue 3 Kickstarter Update #116: Supplementary Information for Trial Version and Surveys

Posted on September 26, 2019 at 11:31 AM IST

Hello Everyone,

This notice contains additional information for the Trial Version and surveys.

Trial   Version Supplementary Information

Error Message on Certain Windows Versions (Solved)

“Windows N” edition and other European region Windows editions may require installation of Media Foundation Platform DLL (mfplat.dll) files before the game can run.

If you experience this error, please install Microsoft’s “Media Feature Pack” to correct the problem.

Media Feature Packs can be downloaded from the official Microsoft Windows support page. (For newer versions please refer to the Media Feature Pack for N versions of Windows 10.)

In order to download the correct Media Feature Pack, you will need to know which Windows version you are running. Find out which Windows version you are running at Which version of Windows operating system am I running?

For general information on the Backer Trial Version, please see Update #115.

Survey Supplementary Information

If Your Email Address Has Changed

Backer surveys were sent based on the email address used to make the Kickstarter or Slacker Backer pledge. If your current email address has changed since your pledge, please contact Fangamer through their Help section to request your Shenmue 3 backer survey be reissued to your new email address. (Please include your original email address in your message.)

For general information on the survey open period, please see Update #114.

Thank you for your continued support.

———- General Information ———-

Survey Open Now for PS4 Region Selection and Refund Requests

Please see the Update #114 update for details.

Surveys will close on 11:59 PM October 3rd, 2019 (JST).

Changes to rewards will not be available after the above date, so please respond within the survey period. Address changes may be made up until shipping begins.

Survey Support and Survey Resender

Inquires

Kickstarter Campaign Inquiries

For inquiries regarding the Kickstarter Campaign, please email us at info(at)shenmue.link.

*Please replace (at) with @.

Epic   Games Store General Sales Inquiries

For inquiries regarding the General Sales such as Epic Games Store exclusive or Pre-Order, please see our FAQ page. For other inquiries please visit Deep Silver customer support.

PC Version System Requirements

*Game is currently in development so system requirements may change without notice. We thank you for your understanding.

Minimum:

OS: Windows 7×64, Windows 8×64, Windows 10×64 (64-bit OS Required)

Processor: Intel Core i5-4460 (3.40 GHz) or better; Quad-core or better

Memory: 4 GB RAM

Graphics: NVIDIA GeForce GTX 650 Ti or better (DirectX 11 card & VRAM 2GB Required)

DirectX: Version 11

Network: Broadband internet connection

Storage: 100 GB available space

Sound card: DirectX 9.0c compatible sound card

Additional Info: Requires Epic Games Store Client to activate.

Recommended:

OS: Windows 10 (64-bit OS Required)

Processor: Intel Core i7-7700 (3.60 GHz)

Memory: 16GB RAM

Graphics: NVIDIA GeForce GTX 1070

DirectX: Version 11

Network: Broadband internet connection

Storage: 100 GB available space

Sound card: DirectX 9.0c compatible sound card

Additional Info: Requires Epic Games Store Client to activate.

Fangamer and Third Party Use of Personal Information

YS NET has a written contract with Fangamer to carry out the backer surveys. Fangamer is a formal representative of YS NET to help process and fulfill all backer’s orders through the surveys. Personal information is handed over and treated in accordance with the privacy policies of both companies for the purposes of conducting the surveys and reward delivery only. We thank you for your understanding and cooperation.

YS NET Privacy Policy

Fangamer Privacy Policy

Official Links

Kickstarter

Shenmue Link

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