I completely agree that Yakuza was more profitable than Shenmue -- that's basically fact -- but I don't agree that Shenmue "flopped". A flop is something that unexpectedly performs well below expectations. There is no way that, by late '99, SEGA expected Shenmue to sell more than it eventually did. It sold gangbusters for a DC game (no.4 on the system) so to label it a "flop" is inaccurate in my opinion. Sorry if that sounds defensive or like an overly semantic stance to take, but after a decade plus of people labelling Shenmue a "flop" in the games press, it really grinds my gears.
Yes, it sold well for the Dreamcast, but considering how much it cost to develop, it never recuperated its losses either. From memory, I remember it was something like "Every Dreamcast owner would have to own at least two copies of the game in order to make back the budget" or something like that. It was destined to commercially fail or under perform based on the budget and the Dreamcast install base.
I do think Sega saw it as a flop (or commercial failure at best.) Otherwise they wouldn't have put Suzuki out to pasture and they would have funded this game long ago. Otherwise they would have put out a HD collection long ago. From memory, I remember hearing they were less than impressed with the sales figures of Jet Set Radio HD and that's what stopped them from releasing Shenmue on the PS3 and 360. I don't know if there was any truth to that but I do remember that being a rumbling.
Sega obviously had no faith in it and I understand why considering the money they lost on it and the fact that they were bleeding money as was. This is not just a response to you but it's also a response to some other comments above and how Sega should have let his vision play out. It's all very well to say that but at the end of the day Sega is a business and they do have to make smart (or smarter) business decisions. And Shenmue obviously wasn't worth their time and money for a long time.
I would argue we only got the HD collection because of Shenmue III as is. Otherwise, if there were no Shenmue III, I think we might have still been waiting for that HD Collection.
But honestly, when it comes to Suzuki. I'm reminded of Gunpai Yokoi. The brainchild behind the most successful handheld of all time. Goes on to make the Virtual Boy. It's regarded as one of Nintendo's greatest missteps. After that, Gunpai was put out to pasture by Nintendo. Sad story.
I don't like saying it's a flop either but at the same time I'm looking at it through Sega's eyes and I would say that within Sega's eyes and the way they treated Suzuki afterwards (eerily similar to Gunpai Yokoi), then yes, I would think they probably consider it a flop to some degree. Or commercial failure at best.
But I have to ask a question. Why let it bother you? Not to be patronising but I'm genuinely curious? I stopped letting it bother me a long time ago.
I see this with a lot of fans, they get very touchy on certain subjects in regards to Shenmue.
I don't know why you bother letting them (journos) get to you? I used to see this over on the Shenmue Facebook groups when people would lambast Jeff Gerstmann for his many Shenmue rants and I would think to myself "why let it bother you? It's exactly the reaction he wants and is aiming to get so why react?"
I know Shenmue fans have been the butt of the joke for years on end to journos and such, but honestly, comes a time where you got to rise above it.
And besides, didn't we get the last laugh in the end considering Shenmue III is a reality?