The official Shenmue 3 Facebook posted a 'new screenshot' and of course it's the pawnshop NPC; of course, all the comments are tearing Shenmue 3's visuals to shreds. How do they never learn?
To be fair, the marketing staff probably don't think about it in the same terms we, or even most gamers, would.
It's a set of new screens of a game they have to promote - so out they go onto the game's social channels. They don't care if the team is making visual tweaks, or even if they're not, this is the representation of the game they have to work with as provided by the developer.
It's really only a reflection of Ys Net not being hugely self conscious when showing this kind of stuff, which in itself is a result of financial limitations the project is under. People can bellyache about the graphics all they like, it won't change the fact the game has 500 unique NPCs, and is still a mostly authentic and even
improved Shenmue experience - on a shoestring budget compared to the originals.
Plus... people like to complain. There are substantially more "likes" on the images than negative comments, so I'm going to assume there's a silent majority who are fine with how the game looks,
even the pawn shop NPC*.
*and apart from the eyes, I would count myself as one of them. He's the dude we dump our capsule toy duplicates on, not a super important character.